A woman who works at the Valley Communications Center in Kent has been chosen as one of the three King County Emergency Medical Dispatchers of the Year.
Wendy Glover, who works at Valley Com in Kent and lives in Maple Valley, received the honor for her outstanding contributions to the community’s health and safety as a medical dispatcher. Two employees with Norcom Communications Center in Bellevue received the same award.
“Congratulations to this year’s winners, and a heartfelt thanks to all 911 dispatchers for the calm way they go about the business of saving lives by helping people through crises,” said King County Executive Dow Constantine in a April 12 media release.
Part of King County’s world-class Emergency Medical Services/Medic One system, emergency medical dispatchers protect the public’s health and safety with critical medical advice to callers and by making quick decisions about the best emergency medical care.
The awards recognize overall excellence and expert response to critical incidents. The awards are given annually by Public Health – Seattle & King County’s Emergency Medical Services Division during National Public Safety Telecommunicators Week, April 14-20.
Glover received two awards, one for sustained exemplary performance and another for exemplary handling of a critical EMS incident. Glover used her expertise to calm a very frantic caller and got him to immediately begin chest compressions on an unconscious patient, all while reassuring the caller – “You can do this!” Her swift and prompt action coupled with her ability to remain focused was a key component in this resuscitation effort.
Valley Com will host an awards ceremony for Glover at 11 a.m. Wednesday, April 17 at its Kent facility, 27519 108th Ave. S.E.
Valley Com provides police, fire and medical dispatching in South King County, managing approximately 65,000 emergency medical calls in 2012.
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